Services

Guest ServicesLocated in front of Shoppers Drug Mart, Quinte Mall’s Guest Services Kiosk, along with our amenities, can make your shopping easierQuinte Mall Gift Cards (Guest Services)Automatic doors at all entrances89 accessible parking spaces near entrances14 designated Family Parking spotsLost & Found (Guest Services)Tourism Information (Guest Services)Postal services available in Shoppers Drug MartBattery boost and lost vehicle search (Security Office)Nursing Room Complimentary wheelchair rentals (Rentals are available free of charge once per day, per customer and must be returned to Guest Services within 2 hours)24-hour on-site security with closed circuit Television surveillance, crime prevention and intervention and emergency medical assistanceTRANSIT A Public transit bus loop is located at Quinte Mall. The bus loop is off of Bell Blvd. & enters the centre parking lot near entrance 3 (Sport Chek)Everyone is welcome at Quinte MallQuinte Mall is committed to excellence in serving all customers and offers an environment that is wheelchair accessible and walker friendly. We recognize that while our programs provide a useful service to many of our visitors, they may not meet the needs of all of our visitors as many may have specific requirements. Whenever it is safe to do so, any visitor who requires a piece of equipment, or service animal, to accommodate a disability may bring their equipment or animal to Quinte Mall with them.We are continuously making strides to improve. If you have concerns or questions about our accessibility, or the equipment available from our Guest Services, we encourage you to contact Jessica Khouri, Marketing Manager at: [email protected] or by contacting our Guest Services desk at 613-968-3571.SecurityPhone: (613) 968‑3571 ext. 32Security Office: Located beside RogersAt Quinte Mall, our Security team is committed to providing a safe, secure, and welcoming environment for all visitors, tenants, and staff.Security is on site 24/7, 365 days a year, with increased coverage during peak shopping periods to ensure a strong and visible presence throughout the Centre.What We Do24/7 interior and exterior patrols, including parking areasCrime deterrence and monitoring of suspicious behaviourDispatch and response to calls for assistanceCoordination with Belleville Police Service and emergency respondersQuinte Mall is equipped with a closed‑circuit camera system monitoring interior and exterior areas of the property. All calls for assistance are promptly handled by trained Security personnel.Emergency Security assistance can also be requested through Guest Services (inside Entrance #1) or by calling (613) 921-0771.First Aid & AEDsOur Security team is trained in First Aid and CPRAEDs are located throughout the propertyAdministration and Operations staff are also trained in AED useThese measures ensure a quick and effective response to medical emergencies.